Visual Suite:
A suite of computer desktop applications for attendant, voicemail, unified messaging, on demand recording which integrates with Microsoft Outlook giving you screen pops, direct dialing from contacts and point of presence.
Is a visual software application used by a receptionist or telephone attendant
- Incoming calls are screen popped with caller id
- Easy dialing existing contacts using the internal or external directory
- One touch for putting calls on hold, parked or transferring
- Status of internal extensions are displayed: whether they are on a call or phone is ringing
- Internal extensions presence information displaying out of the office, lunch, meeting, holiday or home
- Operator can easily send sms, lan messages or email messages to internal extensions
- Operator has the ability to put the phone system in day or night mode and forwarding in emergencies
Visual Fone:
Telephone desktop application
- Screen pops up with caller id and caller information
- Record on demand
- Call status of internal extensions e.g. on a call, ringing etc
- Presence status, e.g. out of office, meeting, holiday etc
- Simple click to put calls on hold, park and transfer
Visual Outlook:
Telephony application which fully integrates with Microsoft Outlook
- Screen pops up with caller id and caller information
- Direct dialing from your outlook contacts
- Record on demand
- Call status of internal extensions e.g. on a call, ringing etc
- Presence status e.g. out of office, meeting, holiday etc
- Simple click to put calls on hold, park and transfer
- Calendar integration to set your status e.g. meeting, out of office
- Unified messaging – voicemail messages appear in your inbox and can be played via the desktop
